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FREQUENTLY ASKED QUESTIONS

 What are the prices for cuts and color services?

 

A: Prices vary depending on the service, with cuts starting from $XX and color services from $XX. Please refer to our price list or feel free to contact us for more details.

 

 This is my first visit. Can I get a consultation on what style would suit me?

 

A: Absolutely! During our initial consultation, we’ll discuss your hair type, lifestyle, and preferences to suggest a style that’s perfect for you. At Maison Tsumiki, we specialize in unique designs that blend Japanese and French beauty techniques, so feel free to share your ideas with us.

 

How can I make a reservation?

 

A: You can book your appointment online, by phone, or by visiting us in person. It’s easy to make a reservation through our website’s booking page or via the link on our Instagram profile.

 

Can I cancel or change my reservation?

 

A: Yes, cancellations and changes are possible. However, we ask that you inform us at least 24 hours in advance of your appointment. If you need to make changes, please reach out as soon as possible.

 

What hair care products do you use?

 

A: At Maison Tsumiki, we use high-quality products such as Shu Uemura, Kerastase, and Oribe. We are also the only salon in Melbourne offering Milbon’s Aujua hair care line, allowing us to provide tailored care for different hair types and needs.

 

Do you offer balayage and Japanese straightening?

 

A: Yes, we provide balayage as well as Japanese straightening. We offer a wide range of services based on your preferences, so feel free to discuss these options during your consultation.

 

 Is there parking available?

 

A: Maison Tsumiki is located inside Emporium Melbourne, where parking is available. Please contact us if you need more detailed information on access and parking.

 

I’m concerned about hair damage. Can you offer low-damage treatments?

 

A: Yes, we use products and techniques designed to minimize hair damage. We also provide treatments to nourish and protect your hair, and we’ll recommend the best care plan for your hair type.

 

Do you have any recommendations for popular hairstyles or trends?

 

A: At Maison Tsumiki, we stay updated on the latest trends  offering seasonal styles and personalized suggestions based on your features and lifestyle. Please feel free to ask for recommendations during your consultation.

 

. Can I use credit cards or digital payments?

 

A: Yes, we accept credit cards and digital payments (such as Apple Pay and Google Pay). We provide a variety of payment options for your convenience.

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